Mobile Air Conditioning Society (MACS) Worldwide has introduced service training within a three-part webinar series: MACS Mobile A/C Best Practices.
MACS has taken the industry-standard mobile A/C training seminar and broken it down into three core components:
• How mobile A/C works
• Testing and troubleshooting
• Best practice repair methods
Part 1: A/C components and operation
Tuesday, June 7, 2016 4 p.m. EDT
Just what exactly is air conditioning? How does it work? What key components are involved? What role does each of them play? Part one of the webinar will feature Steve Schaeber, MACS manager of service training, along with special guest Tim Iezzi, shop owner and lead technician at Iezzi’s Auto Service, an A/C specialty shop and MACS member located in Reading, Pennsylvania.
Part 2: System troubleshooting and performance testing
Tuesday, June 14th, 2016 at 4 p.m. EDT
Learn the first thing to do when your customer says, “My A/C is blowing warm.” What tools and equipment do you need to quickly determine the cause of poor A/C performance? The webinar will be hosted by Steve Schaeber, MACS manager of service training, along with an expert guest.
Part 3: Best practices repair methods
Tuesday, June 21st, 2016 at 4 p.m. EDT
Along with summer’s heat comes your customer’s desire to stay cool behind the wheel. How you go about performing repairs on their vehicle determines not only how successful the job will turn out, but also how happy your customer will be with your service and how likely they are to return to your shop. MACS Steve Schaeber along with a guest expert will discuss the shop experience.
Registration is free for MACS members, but they must register. There is a $40 registration fee for non-members. Register now at macsw.org or contact the MACS office at 215-631-7020 to sign up today.
