Business

VIDEO: Working Harder? You Should Be Working Smarter

Mary DellaValle says that as a shop owner you’re working harder and faster today to stay ahead of the competition and boost profitability. But you really need to be working smarter. She tells you how, coming up next. Sponsored by Management Success.

By Mary DellaValle

Mary became editor of Tire Review in April 2019. She joined Babcox Media in 1988 as the senior editor of Brake & Front End. In her 32-year career with Babcox, Mary has contributed across the brand portfolio in a variety of ways, most recently serving as the editor of ImportCar before joining the Tire Review team. Her appointment to Tire Review makes her only the 10th editor of the brand in its 118-year history.

Published: Aug 10, 2017

Charging for Diagnostic Time

Charge for diagnostic time? Yes! This video is sponsored by Auto Value and Bumper to Bumper.

By Doug Kaufman

Published: Feb 7, 2024

How many times has this happened to you: your customer drives up in a car with the check engine light illuminated. Naturally, as an experienced service advisor you ask about what the car is experiencing. The driver says, “I know it just needs an oxygen sensor – I have a buddy with a code scanner and that’s what comes up on the internet.”

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