Limiting Your Loaner Liability

Shops often worry about the cost of managing their rental or loaner fleet. There are solutions to simplify the process.

Shops do a lot to maximize the customer experience, including offering loaner cars or rental cars in many circumstances. How can shop owners feel confident their cars won’t be abused by customers? Laura Tierney, from ShopLoaner.com, talks with ShopOwner editor Doug Kaufman about ways to make the loaner car process less problematic for all involved.

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Catalytic Converters Continue To Be Timeless Technology

In this podcast episode, Doug Kaufman and Clint Cooper continue their discussion about catalytic converters.

There has been a lot of technology in the automotive industry that has come and gone, faded into history and really forgotten by the next generation. Remember eight track players or CD players for that matter, digital speedometers, power antennas, ashtrays, and cigarette lighters? Still, some things introduced decades ago are still found on every vehicle, and despite their long, healthy history, catalytic converters may still be the most misunderstood component on a car.

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Being Open To Change Is The First Key To Success

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