Finding The Techs You Want, Keeping The Ones You Need

Finding great employees is critical, but even more important? Keeping the great ones you already have.

In Part One of this two-part conversation about the who and how of hiring, Roy Niemi of A and D Auto and Body Repair explained what goes into finding great employees in this environment. That’s critical, but even more important? Keeping the great ones you already have.

[spreaker type=player resource=”episode_id=57274788″ width=”100%” height=”200px” theme=”light” playlist=”false” playlist-continuous=”false” chapters-image=”true” epfdffbisode-image-position=”right” hide-logo=”false” hide-likes=”false” hide-comments=”false” hide-sharing=”false” hide-download=”true”]

In Part Two of this special Shop Owner Solutions interview, Roy Niemi, owner of A and D Auto and Body Repair in Haslett, MI, discusses his methods for hiring and retaining great employees in the automotive industry. He emphasizes the importance of looking for specific traits and attributes in potential hires, such as confidence, good character, and motivation.

With host Doug Kaufman, Niemi also highlights the value of involving the existing team in the hiring process through group interviews and discussions. To retain employees, Niemi stresses the need for regular interaction and engagement, setting goals and expectations, and understanding their individual aspirations. He also shares the benefits of implementing a four-day work schedule, which allows for more recuperation time and has increased productivity in his shop.

To learn more from Roy Niemi, contact him at 517-339-6007 or by email at [email protected].

Shop Owner Solutions is sponsored by AP Emissions.

You May Also Like

Desire To Make A Difference Creates Dynamic Developments

Brakes for Breasts has raised more than $1.5 million to support Cleveland Clinic’s Breast Cancer Vaccine research.

The American Cancer Society estimates that each year, more than 250,000 people are diagnosed with breast cancer and more than 40,000 will die. Cancer is an insidious disease that has touched nearly everyone, but two Ohio shop owners have decides to do something to try to make a difference.

In 2011, Leigh Anne Best, marketing director with Mighty Auto Pro in Medina, OH, and Laura Frank, owner of Auto Repair Technology in Brook Park, OH, introduced the Brakes For Breasts program. Brakes for Breasts is an organization that unites the hands of independent auto repair shops during the month of October. The participating repair shop provides its customers with free brake pads and the customer simply pays for the labor and any other parts that may be needed. The shop then donates 10% of that total to the Cleveland Clinic's Breast Cancer Vaccine Fund.

Innovative Marketing Options Bridge Communication Gaps

Marketing partnerships can go a long way toward easing shop stress. This episode is sponsored by Advance Professional.

Shop Veterans Share Secrets to Keep Business Plans Afloat

Shop Owner Solutions is a lifeline to help shop owners understand the struggles of business – and you’re not alone.

Customer-Supplied Parts Should Be Nobody’s Business

Think you’re helping a customer when you install parts he brings in? That’s probably not your ideal customer anyway.

Embrace Empowerment For Extraordinary Results (S.O.S. Podcast)

Freedom to make mistakes actually means employees are given freedom to excel.

Other Posts
ShopOwner’s February Digital Edition Available Now

ShopOwner includes valuable business management and technical editorial content.

Charging for Diagnostic Time

Charge for diagnostic time? Yes! This video is sponsored by Auto Value and Bumper to Bumper.

Working Smarter Instead of Harder

Imperfect people can perform at or near perfection when they have perfect processes.

What Constitutes A Complete Brake Job?

Complete, safe brake jobs are key. This video is part of the Group Training Academy.