AAIA Rebrands Itself; Kicks Off Celebration At Leadership Days

The Automotive Aftermarket Industry Association's Spring Leadership Days meeting, which wrapped up recently at the Hyatt Regency in Huntington Beach, Calif., served as the official platform for an exciting announcement - the launch of the association's official rebranding as the Auto Care Association.

The Automotive Aftermarket Industry
Association’s Spring Leadership Days meeting, which wrapped up recently at the
Hyatt Regency in Huntington Beach, Calif., served as the official platform for
an exciting announcement – the launch of the association’s official rebranding
as the Auto Care Association.

Auto Care Association President and CEO Kathleen Schmatz and Chairman Tim Lee.

The unprecedented rebranding endeavor
not only resulted in a name change for the association, but also the bold
decision to redefine the industry itself – from the aftermarket industry to the
auto care industry when communicating with external audiences and stakeholders.
Both decisions were based on powerful research findings from interviews,
meetings and focus groups with industry thought leaders, consumers, the media,
policymakers and professionals in the education and business communities, the
association said.

“The launch of the new brand comes at a
key moment for the auto care industry, and we aim to use the momentum generated
by the rebrand to build on our work across the industry,” said Kathleen Schmatz,
president and CEO, Auto Care Association. “Our new brand will better enable us
to champion for the auto care industry with state and national policymakers
since it articulates upfront the scope and value of the work we deliver.

John
Gundlach from GMMB, the ad agency that assisted the association with
the rebranding initiative, discussed the Auto Care Association launch
during the luncheon, noting that the rebranding goal was to simplify the
industry’s complex story into a powerful, memorable one.

“Our government affairs team will
capitalize on our clearer and more memorable messaging so they spend less time
explaining who we are and more time focusing on the issues important to our
industry and our members,” said Schmatz. “For consumers, our new brand will
help ensure they fully understand the quality auto care they can receive from
our members. We will continue to provide information about the importance of
vehicle maintenance and care through the ‘Be Car Care Aware’ consumer education
campaign.

“The volunteer leaders and professional
staff of the Auto Care Association are more ready than ever to stand by and for
our members, so the industry — and its full size, scope and impact — can
receive the credit and recognition it deserves,” said Schmatz.

The
Auto Care Association celebration reception Thursday evening also
served as the official launch party for the new name and brand
messaging.

More than 420 meeting attendees heard
the news of the official rebranding from Schmatz, during the group’s Leadership
Luncheon yesterday, and also viewed an engaging video showcasing the
association’s new name and its fresh new voice that represents the $327 billion
industry. And, in typical, down-to-the-details fashion, Auto Care Association
staff did a quick changeover of all meeting room signage to reflect the
association’s new name during the proceedings. The Auto Care Association
celebration reception Thursday evening also served as the official launch party
for the new name and brand messaging.

The association’s new website – www.autocare.org – is set to go live in the coming days. Following the Spring meeting, the
Auto Care Association will move on to phases three and four – external rollout
to policy makers (phase 3) when the new Congress is in place, and external
rollout to consumers (phase 4), which is expected to wrap up in 2015.

Babcox editors Mary DellaValle and Amy
Antenora contributed to this report.

You May Also Like

When Your Shop Is Worth Much More Than You Thought

Although every sale of a shop in which I am involved has its own unique set of circumstances, which makes my job both very interesting and very challenging, Cowden Automotive stands out as particularly memorable because I was able to demonstrate to the long-time owner, Paul Cowden, that his business was worth about three times what he had initially thought.

Case Study: Owner of San Francisco-based Import Service Shop Delighted to Discover Just How Valuable His Business is to Qualified Buyers
I sometimes share case studies of the clients I have been able to assist in my role as an aftermarket business broker and provider of intermediary and advisory services. I do that when I think the story will provide a reader in similar circumstances with new insights or helpful information.
In the case of Cowden Automotive, Inc., I acted in a consulting capacity assisting the owner and his broker in valuing the business, creating a marketing plan, finding a qualified buyer, and arranging financing for the sale.
Although every sale of a shop in which I am involved has its own unique set of circumstances, which makes my job both very interesting and very challenging, Cowden Automotive stands out as particularly memorable because I was able to demonstrate to the long-time owner, Paul Cowden, that his business was worth about three times what he had initially thought.
Needless to say, delivering that kind of good news to a shop owner is a rewarding experience. Discovering that the sale of his business would result in his retirement nest-egg being substantially larger than he had ever thought was a fitting tribute to someone who had spent his entire working career as a busy automotive service shop owner.

Will You Adapt And Cope With Changing Technology?

I remember my boss complaining that electronic ignition was going to destroy our business back in the mid-’70s. “They are taking away our tune up business,” he would say. In some ways, he was right. Technology and change are things we can’t control. In fact, “change” is perhaps the one thing we can count on. And, as in life, it’s how we deal with change that matters.

The Secret To Price Advertising

Believe it or not, price advertising is a good thing. I am sure you will agree, everyone likes to find a good value, and price advertising lets people in your community know that you are looking for ways to help them save money. The problem most shop owners come across is that they’re unsure of exactly how to price advertise.

Phone Shoppers Made Easy

Although there is no silver bullet that will allow you to bring in every first-time caller, there are a number of things you can do to get more appointments. In this article, I would like to share some of the best practices your advisors can use that will generate immediate results.

The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Other Posts
Want To Increase A/C Sales?

Have your techs, as part of their preliminary checks, turn on the A/C and see if the system is working. Is the compressor turning on? Are all the fan speeds working? Is the system getting cold? Is there a smell from the vents?

Call For Entries For The ATMC National Excellence In Training Awards

The Automotive Training Managers Council (ATMC) has issued a call for entries for the 2014 National Excellence in Training Awards. The annual program is designed to highlight the importance of training to the success of the transportation industry by honoring highly effective or innovative training programs. The awards are open to any person or entity providing training in the industry.

CARS 2014: ‘Not Your Father’s Oldsmobile’

From ASA comes word that CARS this year “is not your father’s Oldsmobile.” This year’s CARS will be held July 30-Aug. 2 in Detroit and, for the first time, the focus will be on younger techs. Each program at CARS this year has been handpicked with an eye toward making your shop better, said Donny Seyfer, chairman-elect of the Automotive Service Association, which sponsors CARS.

GAAS Attendees Get ‘Connected’ In Chicago

Attendees of the Global Automotive Aftermarket Symposium’s (GAAS) 2014 Connected conference were engaged in a range of high-level topics affecting the automotive aftermarket now and in the future.