Industry Says Goodbye To Bob Greenwood – Editorial

The Last Word, Doug Kaufman’s monthly editorial, pays tribute to a dedicated industry leader.

S.O.S. Podcast – Can Saying ‘No’ Be The Secret to Success?

Sometimes NOT taking a job may be the best thing for your business. This podcast is sponsored by Shop Boss.

S.O.S. Podcast – How Much Is Your Time Worth?

The most important investment you can make is in something you’ll never have enough of or ever get back.

All This And A Bag Of (Micro)Chips

Consumers may only now start experiencing what our industry knew – the chip shortage is real.

Training – What’s Needed, What’s New & What’s Next

Believe it or not, your techs aren’t the only ones in your shop who need training. This podcast is sponsored by AAPEX 2021.

VIDEO: Do You Really Need To Respond To Your Reviews?

Reviews matter to your future customers. This video is sponsored by BOLT ON TECHNOLOGY.

Shop Profile: Pioneer Auto, Sergeant Bluff, IA

Rick Maxfield says his goal is to facilitate service and a positive customer experience.

VIDEO: Your Employees Really Are Your Best Business Tool

Give them the tools to focus on the important things. This video is sponsored by BOLT ON TECHNOLOGY.

How The Aftermarket Benefits From The Microchip Shortage

The chip shortage may be a blessing in disguise for our industry. This podcast is presented by AAPEX 2021.

VIDEO: Can You Calculate How Much Comebacks Really Cost?

Choosing cheaper parts will likely cost you in the long run. This video is sponsored by the Group Training Academy.

Business Connections Start With Personal Relationships

59 Auto in Plainfield, IL is NAPA’s 2021 Shop of the Year – Rich Brauer gives the credit to his team.

S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches

Contactless payments can make your customers comfortable – and make your finances more secure.