Doug Kaufman

Are you maximizing your online marketing efforts? This video is sponsored by the MyPlace4Parts Studio.

Service reminders are a device you should have in your toolbox. This video is sponsored by the MyPlace4Parts Studio.

Make sure your training initiatives succeed. This video is sponsored by the MyPlace4Parts Studio.

Do you have a drug policy in your shop? This video is sponsored by the MyPlace4Parts Studio.

Donny Seyfer explains many ways to measure the success of millennials. This video is sponsored by the MyPlace4Parts Studio.

Advice for owners faced with challenges of being an absentee owner. This video is sponsored by the MyPlace4Parts Studio.

What shop owners may be doing that does not make sense today. This video is sponsored by the MyPlace4Parts Studio.

The auto service business has definitely changed over the decades, but in some ways the story probably has stayed the same.

This Confidence Plus Certified Service Center sets a high bar for customer service.

Your plan should address these seven elements. This video is sponsored by the MyPlace4Parts Studio.

Over the past dozen years, close to 180 million light trucks and cars have been sold in the United States – they’ve all been equipped with TPMS. With a sensor inside each wheel, it’s clear that the service opportunities will only continue to expand.