Shop Owner Staff

A new video developed by the Automotive Aftermarket Industry Association (AAIA) features the aftermarket’s widespread efforts to reduce, reuse and recycle in order to protect the environment.

The International Automotive Technicians’ Network (iATN) officially exceeded 75,000 active members in mid-October, setting a new membership record for the organization. Members are located in 156 countries and collectively they share 1.7 million years of experience on iATN.

Bosch has introduced an innovative new program for Bosch Service Centers and their customers in the United States. Bosch Service centers can now offer consumers the Bosch Service credit card, which comes with the benefit of six months deferred interest on qualifying transactions.

Nina Murray of Flesherton, Ontario, Canada, was publicly announced as the winner of the Raybestos 1964 GTO-R from the brand’s summer 2011 North American promotion. Murray’s name was drawn as winner from more than the nearly 60,000 unique entries received.

Rotary Lift introduces Shockwave, a package of patent-pending lift technologies that dramatically accelerate vehicle service speed to provide greater technician productivity and higher shop profitability.

We can all agree that generating happy customers is critical to the success of your shop. Below you’ll find five tips that are going to help you do just that. Apply them, and you’ll be pleased to see the positive results that come from making just a few simple changes!

Mudlick Mail, a provider of direct mail services for auto repair shops, has forged an agreement with CARQUEST Auto Parts to offer a direct mail program exclusively for the company’s TECH-NET Professional Auto Service network. The program is designed to help TECH-NET members reach new customers and grow their businesses.

Raybestos, a member of the Affinia family of brands, has introduced new Raybestos brand Advanced Technology and Professional Grade control arms. According to Affinia, these are direct replacements of the OE part, offering reliable and accurate handling that withstands the demands of modern vehicles.

Bosch developed and introduced the automotive oxygen sensor in 1976, and as NASCAR makes the switch from carburetion to fuel injection in 2012, Bosch will be its exclusive oxygen sensor supplier.

Bosch’s hybrid-ready ACS 620H Digital A/C Refrigerant Handling System is user-friendly and independently certified to the new J2788 High Voltage Addendum standard. This allows the shop to service hybrid vehicle A/C systems utilizing high-voltage electric drive compressors. Accurate, safe hybrid service is made possible by the service hose flush capability, and the absence of on-board oil injection, which prevents system oil cross contamination greater than 1000 PPM between back-to-back services.

For Bill Gurney, owner of Gurney’s Automotive Repair, success can be attributed to one philosophy: Treat people how you want to be treated. It’s on the principles of honesty and integrity that he opened his first shop in 1985 with his wife, Charlotte, in Nashua, NH.

As every shop owner knows, both money-making opportunities and unexpected situations present themselves on a regular basis. A deal to buy a new sign for your shop, a chance to buy inventory at a discount or forging ahead with an equipment upgrade are all ways to grow and develop your business.