A recent poll done by the International Automotive Technicians’ Network (iATN) indicates 41.3 percent of members had an increase in business in 2010 compared to 2009. Of the 41.3 percent, 28.7 percent report business increased slightly, while for 12.6 percent, business increased significantly. Business stayed about the same for 18 percent of members.
The MOOG steering and suspension product line from Federal-Mogul now includes 42 additional premium-quality parts covering millions of late-model foreign and domestic nameplate passenger vehicles. Among the latest MOOG product introductions are left and right rear sway bar link kits for thousands of 2009 Ford Flex and 2009-2010 Taurus and Taurus SHO models and 2009 Lincoln MKS and 2010 Lincoln MKT models.
To some degree, I think everyone in a job interview is a bit of an actor. For the most part, the interviewer/interviewee relationship tends to accentuate the positives and gloss over the negatives. But, the information each party shares in the interview should give the other party an accurate image of the qualifications, experience and general work ethic or attitude he or she brings to the negotiating table.
Bringing in more revenue is at the top of the list of things to do for most shop owners in 2011. Selling more and cutting costs are the tried and true methods for doing this but, often, both are easier said than done. That is why some smart automotive repair shop owners are considering alternatives.
Reputation is everything at Theo’s Automotive in Peachtree City, GA, and even the rare negative review can’t slow business down a bit for Owner Theo Kazadzis. In fact, Kazadzis says his response to a recent negative review amidst several positives at Repairpal.com actually brought in new business and won over a new customer, most likely for many years to come.