AVI Releases New Live Stream 7 (LS-7) Event

On Wednesday, Sept. 10, Customer Service expert Bill Haas will teach a FREE live, online course called "Service Selling Skills - Close One More Job." In this course from Automotive Video Innovations (AVI), Haas emphasizes the importance of good customer service skills and shop relationships in order to make the customer feel at-ease about purchasing necessary maintenance.

aviSave This Date: On Wednesday, Sept. 10, Customer Service expert Bill Haas will teach a FREE live, online course called “Service Selling Skills – Close One More Job.”

In this course from Automotive Video Innovations (AVI), Haas emphasizes the importance of good customer service skills and shop relationships in order to make the customer feel at-ease about purchasing necessary maintenance. Learn how to overcome customers’ initial insecurities and sell one more job to new generations of drivers. Build customer satisfaction, reduce comebacks and increase your bottom line. This is an exceptional class for anyone in automotive customer service.

This free course will provide details on how to:

• Sell to Generation X and Millennials
• Use media tools to improve sales
• Overcome sales obstacles
• Improve internal communication
• Measure your performance

For more information, go to: http://aviondemand.com/category/free-courses/livestream/upcoming.

You May Also Like

BendPak to Debut Eight-Armed Car Lift Concept at NADA

Octa-Flex improves technician productivity, convenience and ergonomics, according to BendPak.

BendPak announced its patent-pending Octa-Flex™ concept, which it's calling "a radical new two-post lift design," that features two sets of arms: triple-telescoping swing arms, plus all-new integrated lift-assist arms.

The EV12DPS Octa-Flex prototype will make its global premiere at NADA Expo, in Las Vegas, Feb. 2-4, 2024, in booth 4569W.

PRT Heavy Duty Presenting Innovations at HDAW ‘24

PRT is exhibiting a full line of shocks and air springs for heavy-duty applications.

Northwood to Host Career Fair on Feb. 15

The fair allows companies to discuss job openings and identify future talent.

New ASE Leadership, Board Members Assume Roles

Dave Johnson has become ASE president and CEO, replacing Tim Zilke.

Mitchell 1 Names ‘Thank You Thursdays!’ Sweepstakes Winners

Six auto service professionals in the industry each won a $100 gift card.

Other Posts
Gentex to Demonstrate Automotive Tech at CES 2024

Gentex will showcase its collaboration with ADASKY, focusing on advancing thermal imaging technology for the automotive industry.

Transtar Industries Launches Remanned Transmission Products

The company provides a sustainable solution for transmission products and simplified complex vehicle repair.

Bridgestone Donates 12 Vans to Boys & Girls Clubs for Youth Transportation

Bridgestone grants $400K for youth transportation to 20 Clubs, aiding clubhouse access.

Transtar Holding Co. Acquires Arch Auto Parts

Arch Auto Parts will become part of Transtar’s NexaMotion Group.