Best Business Practices For Shop Owners

Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.

In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions shop owners ask Austin that don’t necessarily fall into the standing training regimen.

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Catalytic Converters Continue To Be Timeless Technology

In this podcast episode, Doug Kaufman and Clint Cooper continue their discussion about catalytic converters.

There has been a lot of technology in the automotive industry that has come and gone, faded into history and really forgotten by the next generation. Remember eight track players or CD players for that matter, digital speedometers, power antennas, ashtrays, and cigarette lighters? Still, some things introduced decades ago are still found on every vehicle, and despite their long, healthy history, catalytic converters may still be the most misunderstood component on a car.

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Talking CVTs with Transtar, Part 2

Part two of Andrew and Dave’s conversation gets more in depth on the topic of CVTs.

Talking CVTs with Transtar, Part 1

Andrew Markel and Dave Hritsko of Transtar dive into the ins and outs of the CVT in part one of this conversation.

Being Open To Change Is The First Key To Success

To prepare for the future, what should a shop owner be focusing on short term, medium term, long term?

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