Bosch Offers Extraordinary 10-Year Warranty on KTS 340 Diagnostic Tool System

Robert Bosch LLC has announced that it is backing its recently introduced KTS 340 diagnostic tool with an extraordinary 10-year limited warranty on parts and labor, demonstrating the company’s confidence in the durability and reliability of this state-of-the-art diagnostic tool. The KTS 340 is an advanced diagnostic and service tool, introduced in mid-2010, designed specifically for use in the North American automotive service market, and is available throughout North America.

“This warranty far exceeds anything else offered in the aftermarket,” said Ruediger Hirschmann, KTS Product Manager for Bosch Diagnostic Business Unit. “Most equipment manufacturers offer only a one-year warranty, with an additional year possible in certain instances. This 10-year warranty on the Bosch KTS 340 covers all components except normal wear or replacement items, like back-up batteries, which are inexpensive and readily available from retailers everywhere. All the shop owner needs to do to maintain the warranty coverage is to continue his subscription to ESI[tronic] database updates and not physically damage or abuse the tool. Otherwise the warranty covers all parts and labor,” Hirschmann said.

Should a problem occur while the tool is under warranty, the shop owner or technician need only call a special KTS 340 toll-free support number. A specialist from Bosch Diagnostics Business Unit will discuss the problem in detail and determine the best solution to resolve the problem quickly.

If the Bosch specialist determines that a hardware problem exists and cannot be resolved with software modifications, a complete replacement KTS diagnostic tool will be shipped directly to the repair shop. If that is determined before 2 pm, the replacement unit will be shipped that same business day, otherwise the next business day. The whole process just couldn’t be easier.

The Bosch KTS 340 provides rapid and reliable diagnosis of domestic, Asian, and European vehicles utilizing Bosch’s globally-sourced ESI[tronic] database to quickly and easily acquire and display the most current relevant automotive data.

“The KTS 340 is an extremely strong and reliable diagnostic tool built to provide many years of service in auto repair shops throughout North America,” said Hirschman. “The shop’s subscription to our ESI[tronic] database assures that this tool will be current and efficient for many years. And we are so confident in the design, materials, and construction that we feel confident we are offering the best-in-the-industry warranty coverage so the shop owner and technicians using it never have to worry about the tool’s performance or any associated cost should a problem occur.”

“The KTS 340, supported by our extraordinary 10-year parts and service warranty, is tangible evidence of our intention to fully support our repair shop partners, in a comprehensive program of product and support we refer to as Parts & Bytes,” Hirschmann said.

Bosch is a proud supporter of the Automotive Aftermarket Suppliers Association’s Know Your Parts education and awareness campaign. This initiative promotes the importance of quality brand name aftermarket parts backed by full service suppliers, and its impact on delivering reliable products to today’s motorists. For more information visit: www.AASAKnowYourParts.org.

For more information on Bosch Automotive Products, visit www.boschautoparts.com.

For more information on Bosch Diagnostics, visit www.boschdiagnostics.com.

When Your Shop Is Worth Much More Than You Thought

Although every sale of a shop in which I am involved has its own unique set of circumstances, which makes my job both very interesting and very challenging, Cowden Automotive stands out as particularly memorable because I was able to demonstrate to the long-time owner, Paul Cowden, that his business was worth about three times what he had initially thought.

Case Study: Owner of San Francisco-based Import Service Shop Delighted to Discover Just How Valuable His Business is to Qualified Buyers
I sometimes share case studies of the clients I have been able to assist in my role as an aftermarket business broker and provider of intermediary and advisory services. I do that when I think the story will provide a reader in similar circumstances with new insights or helpful information.
In the case of Cowden Automotive, Inc., I acted in a consulting capacity assisting the owner and his broker in valuing the business, creating a marketing plan, finding a qualified buyer, and arranging financing for the sale.
Although every sale of a shop in which I am involved has its own unique set of circumstances, which makes my job both very interesting and very challenging, Cowden Automotive stands out as particularly memorable because I was able to demonstrate to the long-time owner, Paul Cowden, that his business was worth about three times what he had initially thought.
Needless to say, delivering that kind of good news to a shop owner is a rewarding experience. Discovering that the sale of his business would result in his retirement nest-egg being substantially larger than he had ever thought was a fitting tribute to someone who had spent his entire working career as a busy automotive service shop owner.

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