VIDEO: Texting Customers, Managing Expectations

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

Video: Digital Inspections – The Key to Communicating

DVIs provide your customers with full transparency to repairs needed. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: How To Keep Wheel Bearing Nuts & Bolts Fastened

Keep wheel bearing fasteners tight for the life of the product. This video is sponsored by BCA Bearings.

AMN DriveTime: Kathleen Schmatz (Video)

Franco credits a lot of his industry success to his parents and other role models who helped him get to where he is today, leading one of the aftermarket’s leading software companies.

AMN DriveTime Kathleen Schmatz
VIDEO: Using A Community To Confirm A Diagnosis

Diagnostic community help can be a great tool in your shop. This video is sponsored by Mitchell 1.

VIDEO: Do Your Customers Understand Their Power Steering?

Be prepared to explain the differences in today’s steering systems. This video is sponsored by The Group.

VIDEO: Hard Brake Pedal Problems

Here’s how a brake pad can cause a hard brake pedal. This video is sponsored by Auto Value & Bumper to Bumper.

VIDEO: Hyper-Miler Brake Myths About Hardware

Here’s how hyper-milers are putting themselves at risk. This video is sponsored by Auto Value & Bumper to Bumper.

Video: When Should the Fuel Filter Be Replaced?

Fuel filters are necessary to keep contaminants away from the tank. This video is sponsored by FRAM.

VIDEO: What’s Your Plan To Attract Top Talent?

You should always have a recruiting plan in place. This video is sponsored by Auto Value and Bumper to Bumper.

AMN Drivetime: With Bill Babcox and Clay Millican (Video)

Bill talks with NHRA driver Clay Millican about his career trajectory, his most meaningful race, Right to Repair and more.

Video: Exceeding Customer Expectations

A little bit of communication with the customer can go a long way. This video is sponsored by BOLT ON TECHNOLOGY.