Economic Indicators Influencing IRF Philosophies

How economic charts can make both dollars and sense to today’s independent shop owner.

Quiz Show: How Top Tire Dealers Manage Inventory

Hint: the correct answer may not be as obvious as you think!

What’s Your Two-Year Plan?

Your 2023 customers will likely be a lot like the 2021 customers but will probably keep their vehicles even longer.

The ‘R’ in Leadership Stands for Relevant Relationships

Winning in today’s automotive aftermarket requires a common sense of purpose, at all levels of the organization.

Lessons Learned by Being Back – The Last Word

This year’s AAPEX was unique for attendees and exhibitors – and that’s not necessarily a bad thing.

Are Your Cores And Parts Costs A Money Pit?

Learn how to implement a process for handling core returns that makes you money, not loses it.

Do Your Signs Shout Over Your Shop’s Message?

What do you offer, and what image or words will prompt a customer’s desire to inquire about a particular service?

November Issue of ShopOwner Has Tech Group Content

Read the digital edition of the magazine online now.

AAPEX Buyer Panel Identifies Top Concerns Leading into 2022

Panel discussion covered Right To Repair, supply chain issues, future technology and optimism for the aftermarket.

Insurance Mysteries Solved: 6 Common Misconceptions

Understanding what insurance you have is Job 1. Knowing how to get what you need is just as important.

PRT, PRT Heavy Duty To Exhibit At AAPEX 2021

PRT will be in Booth A2061 at the Sands Expo, November 2-4 in Las Vegas.

Industry Says Goodbye To Bob Greenwood – Editorial

The Last Word, Doug Kaufman’s monthly editorial, pays tribute to a dedicated industry leader.