The Theory Of 5: Younger People Can Teach Us Things

The most successful people in our society keep sight of the fact that their education is never complete. There are always fresh challenges to face and new obstacles to overcome.

The Myth About A National Criminal History Search

Anyone who has the responsibility of hiring employees and overseeing employment background screening for their shop has heard the term “national criminal history” search. Although the title sounds all-encompassing when doing a background search, it really is not.

Recruit New Techs

As the editor of Shop Owner’s sister publication, Tomorrow’s Technician, I’ve seen schools do an amazing job of laying out opportunities for local businesses to work with their students. Many businesses don’t even realize these opportunities are available, or simply haven’t dedicated their time to building these vital relationships with local schools.

Finding The Right Employee Health Care Benefits For Your Team

Employee health care is a top concern for repair shops and tire dealers – and for legitimate reasons. According to MetLife’s 2018 “Employee Benefit Trends Study,” 54% of millennials cite their benefits as a determining factor in deciding where to work. Simply put, you could be losing out on young, passionate employees simply because your benefits package – if you offer one at all – is not competitive.

The Equal Treatment Of Unequal Effort Will Destroy A Company

Everyone on our team should be given the same opportunities to grow and improve in their career. As Americans, we are all equal under the law. No one is inherently superior to anyone else simply because of their ancestry or advantages.

Tech Shortage Basics – Auditing Your Tech Friendliness

You’ve heard it time and time again, and probably more than you’d like to hear it, but the technician shortage is a very real problem facing the industry. And, it’s a problem you should start addressing now.

Employee Handbooks: Providing Clear Expectations Between Employers, Employees

A good employee handbook records the company’s rules and communicates them to your employees in an easy, understandable way. If a handbook is well drafted, it provides helpful information on what’s expected from employees and what they can expect from their employer.

An Introduction To Employment Agreements

Some of the most common questions I hear are, “Can I do that?” “Can I require that behavior?” “Can I make this policy change?” and – most notably – “Can I fire him?” Today, our question is, “Can I ask my employees to sign that?”

Unemployment Benefits: Considerations When Contesting A Claim

If you have ever fired an employee, then I suspect you have gotten a claim for unemployment benefits. And we all know that employers can easily lose an unemployment claim, even when you had a legitimate reason for termination! Whether unemployment claims are the bane of your existence or a routine part of your month, here are a few tips for successfully assessing and handling these claims.

Avoiding Lawsuits: How To Save Your Company Money

While every company would prefer to not get sued, chances are it will happen. So, if you’re interested in learning about some common issues with fairly simple solutions that could save your company thousands (or millions) of dollars if you are sued, please, read on.

How To Avoid Making The Three Most Common Hiring Mistakes

In this tight labor market, it’s getting harder to find good help. But that doesn’t mean you should hire every Tom, Dick and Harry with a pulse and a driver’s license.

The Power Of Gratitude: When People Feel Valued And Appreciated, They Are Better Able To Handle Customers

Automotive repair facilities often say their business would fail without their employees. But do their employees know that?