How To Be A Leader In The New Normal

In the history of the automotive aftermarket, there has never been a greater demand for optimism and empathy.

Older Workers Offer Employers a Unique Opportunity

Many Baby Boomers want to keep contributing – wise employers will capitalize on these willing workers.

Read Our June Digital Edition Magazine Now

Access the interactive and easy-to-use digital edition of ShopOwner’s June issue for free today.

Be Determined, Not Desperate

With a solid financial foundation, we will ride out any lean months & not crash with a “feast or famine” mindset.

Get S.M.A.R.T.

A deadline puts positive pressure on us. Our time is limited; it’s up to us on how we spend it.

Read Our May Digital Edition Magazine For Free Now

May’s issue of ShopOwner includes business and technical articles for shops of all sizes and styles.

Welcome To 2035 – What Things Might Look Like

The future is what we make it. We need to start addressing technology now so 2035 becomes a bright future.

Understanding Variable Valve Timing

The key is to remember that the relationship between the camshaft and crankshaft – and oil – is critical.

5 Secrets to Using a CRM Program to Bring Customers Back

It’s all about interaction and connection. It is important that you connect at least six to 12 times per year.

Five Things to Consider When Evaluating Your Labor Rate

The key to evaluating your labor rate is to find the balance between charging a fair price being highly profitable.

Don’t Upsell Preventive Maintenance

The key to getting past the “upsell” label is to consider what preventive maintenance does for the customer.

Choosing The Right Shop Management System

Here are some steps that can help you take control of your business and move it to the next level.