Despite what some people may believe, high-quality replacement parts are more commonly available than ever.
The use of contactless payments has grown over 150% since March of 2020.
Business operations, shop management, customer service and technical articles are included.
Expert shares steps that repair facilities can be taking to prepare for the next waves of technology.
Look at the condition of the additive package and the freezing point to justify coolant replacement.
Consumers may only now start experiencing what our industry knew – the chip shortage is real.
Your team is a critical part of building trust, retaining customers and amplifying your marketing efforts.
To maximize your service advisors’ skills, do what the new car dealers do.
We may all learn the same material – but it’s how you apply it that helps you in daily operations.
Every issue also includes technical content from ImportCar, Brake & Front End and Underhood Service.
Not only do automated inspections save time and increase efficiency, but they also build trust with customers.
The automotive aftermarket is filled with great people. In fact, many say it’s our strong suit.
