With competition for quality techs at an all-time high, Adam Redling advises how to make your shop more attractive to potential employees, starting with how to refine your job opening marketing efforts to entice the best candidates. Sponsored by ACDelco.
Adam Redling says that identifying your technicians’ earning potential in real dollars will eliminate any pushback on a performance-based pay plan and create a more efficient shop in the process. Sponsored by ACDelco.
One of the single biggest mistakes that shop owners make is paying employees a straight hourly wage. That’s because it breeds the wrong job mentality.
Whether a vehicle finds its way into your shop for worn rotors or a broken timing belt, you have an obligation to the customer to ensure his/her car is in good working order by the time it rolls out of the bay.
What is the best way to attract top talent to your shop? Start with updating your hiring value proposition and then develop a talent pipeline.
The unspoken mantra of every business is something akin to, “See opportunity, profit off of opportunity.” But succeeding as an independent repair shop is more complicated than that. You have to earn your customers’ trust through transparency and a focus on individual needs if you want to become a staple within a community.
Whether you’re looking back on last year’s challenges and opportunities, or looking ahead to what the new year might hold, the value of working on your business to achieve bigger and better results never changes. Every facet of your business should be continuously refined to support your shop’s customer value proposition.
With the many different facets of health insurance, shopping for the right kind of coverage can be a daunting task for small business owners. With various policies, regulations and requirements, there is a lot to consider – not to mention the fact that health insurance is often the largest expense next to wages for a company.
Whether your employees work directly with customers or in the service bay, they may come into contact with sensitive, competitive information that they could potentially use to establish a competing business nearby.
Like heading to the doctor for an annual checkup, preventive care can be an important tool to maintain the health of your business. Here are a couple of areas to keep in mind to help reduce your employment headaches in the future.
This month, I’m taking an opposing view of many proven success principles, providing tongue-in-cheek examples that are meant to showcase the right ways to do things, if you read between the lines. Play along to see how your shop stacks up.
It took Terry Keller many years of trial and error to realize one of the most important aspects of running a repair shop: the only way to fix problems, capture profits and grow sales consistently is by measuring daily, tracking daily and holding others accountable daily.
