Your Employees Are Not Expendable

This article has a strange title, right? Your employees aren’t like a faucet. My dad always used to say that. It wasn’t a concept I grasped immediately early in my career. However, I’ve come to realize how truly important it is. As the decision maker in your shop, there are many levers and knobs you can turn to try to get different results and metrics. However, your workforce should not be one of them.

Health & Safety: Avoiding Workplace Accidents

In the shop environment, slips, trips and falls seem inevitable. The good news, though, is that shops can prevent many of these situations, along with the associated injuries that increase workers’ compensation costs and employee absences. If you walk around the shop and look with a critical eye, you can start reducing accidents today with some serious attention to detail.

10 Tips For Deducting Losses From A Disaster

National Hurricane Season is officially in progress. If you suffer damage to your home or personal property, you may be able to deduct the losses you incur on your federal income tax return. Here are 10 tips you should know about deducting casualty losses.

Retailers Face Liability Issues With Chip-Based Card’s Fall Deadline

Oct. 1 will mark the deadline retail-based merchants can switch to the “EMV,” or “chip card,” credit card equipment without facing potential fraud liability. EMV, which stands for Europay, Mastercard, Visa, was created to stop duplicate card fraud. In attempt to thwart fraud, the EMV chip creates a one-time sale token related to a specific purchase that cannot be duplicated.

Talent Development

Let’s face it, ours is a very dynamic industry. Vehicle are constantly becoming more technical and customers ever more demanding. For this reason, individuals working in the automotive repair industry must continue to hone their skills to meet the changing needs of customers and their vehicles.

Walking The Social Media Tightrope

In today’s digital workplace, few issues cause more confusion than social media. Numerous laws are relevant to social media, ranging from Title VII to the Fair Credit Reporting Act to state-specific laws barring requests for applicants’ personal passwords. However, employers can navigate the social media minefield by identifying and addressing the risks.

4 Reasons Why Job Descriptions Are Essential To A Small Business

Most companies use job ­descriptions as a recruiting tool, to define performance standards and career planning. Those are all great uses, but here are four more reasons that job descriptions should be used in a ­company.

Leveraging SWOT Analysis

As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baseline from which improvements can be addressed and measured. One of the best ways to clearly gauge current performance is to perform a SWOT analysis.

5 Surprising Strategies To Increase Business Productivity And Profitability

In today’s cut-throat business climate, the pressure to generate profits quickly is often unrelenting and intense. From accommodating anxious stakeholders and contending with new competitors that seemingly surface by the hour to providing good service to a varied customer base and maintaining relationships with vendors and business partners, the daily grind is complex.

Illegal Substances And Their Impact On An Auto Repair Business

As I am sure you’re aware, an employee’s drug use can lead to injuries and losses that will drive up your insurance rates, absenteeism, poor performance and even theft. If you’re unsure of what to do, then you’re reading the right ­article.

Outsourcing Payroll

As most repair shops already realize, paying their employees involves much more than simply writing a check. Business owners must calculate tax payments, monitor hundreds of state and local jurisdictional requirements, and keep up with new-hire reporting, quarterly and annual tax returns, direct deposits and issuing W-2s.

5 Affordable Employee Perks

Studies say that employees who are happy tend to be more productive than those who aren’t. Repair shop looking to boost employee morale without breaking the bank should consider these five simple, inexpensive ways to give back to their employees.