Shop Operations

Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.

Extensive consumer research has proven that there’s a direct link between positive customer experiences and greater sales results and reveal that when there’s a disconnect between the way businesses go about selling their products and the way consumers want to buy them, sales results suffer.

By now it’s evident that the whole ‘green’ movement is more than just a fad. In fact, successful businesses everywhere have
adapted their operations to cater to consumers who are looking
for more environmentally friendly products and services.

Develop a checklist to make sure you are ready to take full advantage of the massive population of vehicles on the road that need engine work.

When it comes to making business decisions, going it alone can be a recipe for disaster for automotive repair shop owners. The world is more complex than ever. To make smarter choices for your business, you would do well to tap into the knowledge and experience of others. In Part 1 of this two-part article, I’ll discuss why collaboration is essential to your business. “We all learn from experience, but it does not have to be your own.”

If you’re looking for a way to give your employees a bigger stake in the company, fund their retirement plans or regulate year-end bonuses, a profit-sharing program might be the solution for you.