A technician working on vehicles is a no brainer when it comes to operations at a service repair shop. But as a shop owner, what are you working on? One of the most important jobs you have is to make sure your customers are satisfied and that they return to your shop in the future for additional repairs or preventive maintenance.
Bosch has redesigned its automotive aftermarket website with specific focus on improved visitor engagement and ease of use. Although it covers a wide range of product lines, special promotions, motorsports, Bosch Gear, a vehicle part finder, and a local parts store locator, the new website is designed to be more visually engaging and especially easy to navigate.

The former manager of a Greenwich, CT, auto repair shop was recently sentenced to 18 months in federal prison for filing false tax returns. According to court documents, Eugene Ceriello had deposited about $707,400 in his bank account between 2004 to 2008 that he had embezzled from the repair shop. During that time period, he would regularly access the shop’s computer system to change the amount of money the shop was receiving from sales.
Just in time for spring driving, Bosch has announced a new rebate program for brake service using Bosch QuietCast disc brake pads. This savings program is intended to reward motorists who purchase QuietCast disc brake pads, and also help build business for auto repair shops that choose to install QuietCast disc brake pads.

WIX Filters has issued its 2012 Master Catalogs, which cover more than 5,000 WIX Filters products with dimensions, thread sizes, gasket information and application summary. The three new catalogs are: 2012 Passenger Car/Light Truck Application Catalog; HD Trucks, Buses & Off-Road Vehicles Application Catalog; and Interchange-Product Numeric Catalog.

Federated member Hovis Auto & Truck Supply celebrated the grand opening of its Hovis Technical Training Center with an open house March 23-24 at the Mercer, PA, facility. Manufacturer representatives and training partners from key suppliers were in attendance to speak with Hovis customers about new products and upcoming training to be held at the center.
