Conquer the F.R.E.D.s (Frustrating Ridiculous Electronic Devices) in your shop with the newly available ‘FRED Kicks the CAN’ training course on AVI OnDemand, complete with videos, quizzes, manuals and other valuable resources. Veteran AVI instructor Dave Hobbs shows you what you need to know on how these systems work so you can make an accurate diagnosis.

Continuing recent discussions with ImportCar shop owner readers extolling the benefits of shop image as it relates to attracting new customers and retaining existing ones, Frank Scandura, owner of Frank’s Mercedes Service, with locations in Henderson and Las Vegas, NV, says that his customers are catered to even before any work is done on their vehicle.

The first weekend of August is going to be one to remember for some lucky Federated customers as they experience the first ever “Federated Ironman 55 Dream Weekend” in St. Louis. This one-of-kind experience will feature a major league baseball game, the inaugural Federated Auto Parts World of Outlaws “Ironman 55” race and a personal dirt track driving experience.

The International Automotive Technicians Network (iATN) recently introduced two new public-facing websites: the main public site to familiarize automotive service professionals with iATN, and a consumer-oriented site with a new Auto Repair Shop Finder to help consumers quickly locate an iATN facility from their desktop or mobile device.
Are you Section 609 certified to recover and recycle refrigerant? If you have not yet complied with this federal regulation you must comply before you work on a vehicle mobile A/C system in the United States. The Mobile Air Conditioning Society (MACS) Worldwide will hold a Section 609 test prep webinar on Friday, April 27, 2012 at 1 p.m. EDT. Underhood Service magazine and Automotive Video (AVI) are co-sponsoring this webinar with MACS Worldwide.
Direct mail provider Mudlick Mail says it bucked the slow-recovering economy last year, with a 50 percent jump in revenue. The company, which offers direct mail campaigns to automotive repair shops, saw its sales grow from $6 million in 2010 to $9 million in 2011. In addition, Mudlick Mail’s customer base doubled from 350 shops in 2010 to 700 shops last year.
