Gonzo’s Toolbox: Found it on the Internet

A customer comes into the shop the other day with a handful of papers about his car. Each page was full of information and diagrams pertaining to a repair. He was extremely proud of himself, and proceeded to tell me how he found this wealth of knowledge on the Internet.

Editor’s Notebook: Learning Starts at the Top

This industry has top talent all around it. From the manufacturer/supplier ranks, to the parts distribution system, to the service and repair specialists who collectively keep America’s vehicles running, we have so many to applaud.

Revamped SEMA Education Institute Features More Than 200 Business Courses

SEMA members and professionals in the automotive specialty equipment market now have access to more than 200 business courses through the recently revamped SEMA Educational Institute (SEI) eLearning Center. The online business resource gives users solutions to many of today’s biggest challenges, the association says.

David Ragan Gets First Sprint Cup Victory, Crew Chief Drew Blickensderfer Named MOOG ‘Problem Solver of the Race’ at Daytona

David Ragan erased memories of the February miscue that cost him an almost certain Daytona 500 victory and held on through 10 extra laps of racing to win Saturday night’s Coke Zero 400 at Daytona International Speedway. Following the checkered flag, Drew Blickensderfer, crew chief for Ragan and the #6 UPS “We Love Logistics” Ford, was named Federal-Mogul’s MOOG Chassis Parts “Problem Solver of the Race.”

Foul Smell in Camry Turns Out to Be Dead Snake

The smell was so bad in the car, a Camry owner in Thief River Falls, MN, wasn’t even able to get into the car. To make matters worse, the owner couldn’t find any auto repair shops in the area willing to tackle the problem. Finally, the Bodyworks in Baxter, MN, took on the challenge and found a dead three-foot-long boa constrictor wedged in the floor structure underneath the driver’s seat.

New Federated Television Commercials Highlight Benefits of Federated Car Care

Federated Auto Parts has produced three new television commercials that are currently airing nationally. All three commercials emphasize the advantages of having vehicles serviced by the professionals at Federated Car Care Centers.

Baja 1000 Champion Joe Bacal to Keynote MACS 2012 Convention

For more than a decade, Bacal tested Toyota products at the company’s Technical Center and eventually became their lead off-road specialist.

Repair Shop Owners in Bellingham, WA, Partner with Make a Wish to Restore Pontiac Trans Am

Brian Kelly, owner of Dr. John’s Auto Clinic in Bellingham, WA, headed up a group of repair shop owners, auto parts suppliers and other local businesses to make a wish come true for a local boy with a serious kidney ailment. Working with Make a Wish, the volunteers restored a 1984 Pontiac Trans Am.

Thousands of Prizes, including ‘Ultimate College Football Experience’ Trip Package, Available Through Wagner ThermoQuiet ‘Fall Blitz’ Promotion

Automotive parts counter people and professional technicians can earn chances to win thousands of prizes – including tailgating gear, sports-themed outdoor apparel and an “Ultimate College Football Experience” trip package – through the Wagner ThermoQuiet (TQ) “Fall Blitz” promotion from Federal-Mogul.

Perspectives: A New Approach to the Oil Change

Jiffy Lube, which helped establish the fast-lube category more than 30 years ago, is officially introducing a new approach to oil changes.

Federal-Mogul Introduces Six New Carter Replacement Fuel Pump Module Assemblies

Federal-Mogul has introduced six Carter premium replacement fuel pump module assemblies that the company states are “the first available through the automotive aftermarket for 10 popular Honda applications.”

Editor’s Notebook: Got Top Techs? We Want to Know Who They Are

Calling all best techs! Do you make your customers’ vehicles charge ahead, run like a champ and cross the finish line first?