Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 restaurant gift card. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems – tell us your Top 5 Tools, complete with descriptions on why the tools are your favorites, and your photo.

Driving in winter as it becomes early spring brings special challenges in visibility. Snow, ice and sleet can be difficult to wipe clear, while the sudden change to heavy spring rains can be daunting. Plus, snow and ice can build up in the framework of conventional wiper blades, causing streaking and compromising wiper blade effectiveness. All this can make driving conditions dangerous due to obstructed vision.
First Quality Import in Wilmington, NC, was forced to contact a local TV station for help when a company they hired to help promote their business failed to deliver 1,200 glasses to a local restaurant. The repair shop had paid $1,300 to have their advertisement printed on the glasses. The advertising company has promised to provide a refund.

The Raybestos Rewards Program pumps its educational muscle … giving technicians an even stronger selling advantage. In addition to the free branded POS kit and automatic enrollment in the “Gimme a Reward” box top program, professional repair facilities and their technicians now receive free online training.
North Carolina state Sen. Stan Bingham, R-Dist. 33, has introduced legislation that would harm the North Carolina state safety inspection program by exempting new vehicles from testing for their first six years. North Carolina Senate Bill 123, titled “Eliminate Motor Vehicle Safety Inspections,” was referred to the Senate Committee on Commerce.
Many auto repair shop owners wonder what they can do next to grow their business. Some are fine with one or two shops, while others have been at it for a while and want to find a steady, recurring income, but stay in the industry they’ve known all their life. Other people who have worked in alliance with auto repair facilities, products or sales may be wondering what they could do to stay in their field, but do something “more.”
In 2010, nearly 650 people filed auto repair-related complaints with the Missouri Attorney General’s Office. According to one Springfield, MO, shop owner who was interviewed by a KY3-TV reporter, it is important to keep customers updated on the status of repairs and to be sure all repairs are authorized by the vehicle owners.
Participation in National Car Care Month in April has been proven time and time again to be a great opportunity to increase service and repair business. Ordering Car Care Guides online takes just a few minutes and will ensure you have a popular give-away on hand for your customers to help educate them about the importance and benefits of regular vehicle maintenance.