Hungry for Tools? Tell Us Your Top 5 Favorites

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 restaurant gift card. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems – tell us your Top 5 Tools, complete with descriptions on why the tools are your favorites, and your photo.

Bosch ‘Evolution’ Bracketless Wiper Blades Clean Better in Snow, Ice and Spring Rains

Driving in winter as it becomes early spring brings special challenges in visibility. Snow, ice and sleet can be difficult to wipe clear, while the sudden change to heavy spring rains can be daunting. Plus, snow and ice can build up in the framework of conventional wiper blades, causing streaking and compromising wiper blade effectiveness. All this can make driving conditions dangerous due to obstructed vision.

Raybestos Brand Introduces New Brake and Chassis Coverage for Audi, BMW and VW

Late model brake and chassis products from the Raybestos brand – a member of the Affinia family of brands – are being released this month for Audi, BMW and VW.

Road Racing Veteran Boris Said to Drive Federated Car at NASCAR K&N Series Race

Veteran road racer Boris Said will take the wheel of the Federated Auto Parts car for the June 25 NASCAR K&N Pro Series West race at the Infineon Raceway in Sonoma, CA.

Advertising Campaign for Repair Shop Goes Awry When Glasses Were Never Delivered

First Quality Import in Wilmington, NC, was forced to contact a local TV station for help when a company they hired to help promote their business failed to deliver 1,200 glasses to a local restaurant. The repair shop had paid $1,300 to have their advertisement printed on the glasses. The advertising company has promised to provide a refund.

2011 Raybestos Rewards Program Now Includes Free Training

The Raybestos Rewards Program pumps its educational muscle … giving technicians an even stronger selling advantage. In addition to the free branded POS kit and automatic enrollment in the “Gimme a Reward” box top program, professional repair facilities and their technicians now receive free online training.

North Carolina Senate Bill Dilutes Vehicle Safety Inspection Program

North Carolina state Sen. Stan Bingham, R-Dist. 33, has introduced legislation that would harm the North Carolina state safety inspection program by exempting new vehicles from testing for their first six years. North Carolina Senate Bill 123, titled “Eliminate Motor Vehicle Safety Inspections,” was referred to the Senate Committee on Commerce.

Faulty Tire Repair Brings $22.8 Million Court Award

A bad tire repair and a lack of proper repair training led to a record $22.8 million award to the estates of a couple killed when a tire repair failure caused a rollover accident.

What is the Next Step to Grow Business for Those in the Auto Repair Industry? New Trend of NARPRO Could Be the Answer

Many auto repair shop owners wonder what they can do next to grow their business. Some are fine with one or two shops, while others have been at it for a while and want to find a steady, recurring income, but stay in the industry they’ve known all their life. Other people who have worked in alliance with auto repair facilities, products or sales may be wondering what they could do to stay in their field, but do something “more.”

Communicating with Customers Can Reduce Complaints

In 2010, nearly 650 people filed auto repair-related complaints with the Missouri Attorney General’s Office. According to one Springfield, MO, shop owner who was interviewed by a KY3-TV reporter, it is important to keep customers updated on the status of repairs and to be sure all repairs are authorized by the vehicle owners.

Order Car Care Guides for National Car Care Month

Participation in National Car Care Month in April has been proven time and time again to be a great opportunity to increase service and repair business. Ordering Car Care Guides online takes just a few minutes and will ensure you have a popular give-away on hand for your customers to help educate them about the importance and benefits of regular vehicle maintenance.

Auto International Association Celebrates 30th Anniversary

Founded in 1981, AIA’s dual missions are to champion free and fair trade between the international automotive parts community and the North American aftermarket, and to promote the unique qualities associated with the distribution of parts for import nameplate vehicles.