eRetailing, Telematics And Service Aggregation Boost Evolution Of Global Automotive Aftermarket In 2017

Recent research from Frost & Sullivan finds that penetration of eRetailing in the automotive aftermarket is increasing significantly and is expected to exceed $21 billion globally by the end of this year.


The global automotive aftermarket is rapidly evolving. While technological enablers in eRetailing, telematics and service aggregation will facilitate the evolution of traditional business models and transform the market into a digital and connected ecosystem, multiple opportunities exist in parts and service retailing due to steady growth in worldwide vehicles in operation (VIO).

Global Automotive Aftermarket Outlook, recent research from Frost & Sullivan’s Automotive & Transportation Growth Partnership Subscription, finds that penetration of eRetailing in the automotive aftermarket is increasing significantly and is expected to exceed $21 billion globally by the end of this year. The study provides an overview of the global automotive aftermarket and its growth opportunities. Main industry trends, growth prospects, VIO, eRetail dashboards, country snapshots and opportunities in North America, Europe, China, India and Latin America are provided.

“Automotive aftermarket suppliers need to become holistic solution providers and extend their capabilities beyond manufacturing by incorporating digital innovations in their channels to market, including distribution, sales and services,” said Anuj Monga, Frost & Sullivan mobility research analyst. To succeed in a rapidly changing environment, players will need to invest in research and development, strategic partnerships and embrace technology advancements.”

Regional automotive aftermarket developments and trends driving growth include:

  • High growth in emerging markets such as China and India due to expanding VIO and favorable economic conditions
  • Intense competition and merger and acquisition activities in Western Europe;
  • Fast-paced growth of remanufacturing in Asia-Pacific
  • Boost to United States market due to eCommerce channel revenue, new business models such as business-to-business platforms from pure players and direct retailing by suppliers and OEMs
  • Steady growth in European regions due to aging VIO and proliferation of new technologies, vehicle types and service channels
  • Increased internet automotive sales in Mexico due to smartphone penetration and favorable government legislation

“The pace of innovation in vehicle technologies is causing growing complexities in vehicle functionality and a lack of available skill set,” said Monga. “To overcome this challenge and remain competitive, players will need to invest in assistive technologies, innovative training methods and equipment.”

To access more information on this analysis, click here.

You May Also Like

Why ECU Reflashing Needs Certain Power Levels

A reflash power supply is not designed to jumpstart the vehicle.

What is the difference between a power supply and a battery charger? The answer is a lot. A battery charger is designed to change the state of charge of the battery by applying current. A power supply applies a current to the vehicle’s electrical system and keeps the voltage level consistent, no matter the loads on the system.

Fine-Tuning Your Wheel Balancing Process

The first step to a smooth ride and well-balanced tire has nothing to do with the balancer.

Key Programming Challenges And Opportunities

For most vehicles today, it’s not so much about programming a new key to the car, but programming the car to the key.

A hand holding a key fob next to a transponder.
The Hidden Dangers of Inflation

You could be going backward if you’re not increasing sales fast enough.

Laying Out Your Shop for ADAS/EV Repairs

Rethinking your electronics layout might be in order.

Other Posts
Cabin Air Filters Play Important Role In Any Season

Don’t overlook the importance of the cabin air filter in your customers’ vehicles, regardless of the weather.

Understanding And Servicing Subaru’s EyeSight System

The driver assistance system utilizes cameras mounted inside the car on the upper edge of the windshield.

How Many Holes Are In Your Management Bucket?

Being super busy isn’t always a recipe for super success. Make every car count.

Start With the Results In Mind

Start with the results in mind and you’ll stop settling for cheap solutions.