IMR: Disruption Affecting Repair Shop Purchasing Behavior

See what independent repair shops are experiencing.

Independent repair shops have seen a large drop in business due to the COVID-19 pandemic and shelter-in-place restrictions. Some shops are faring better than others, some are more optimistic than others but there is still a lot of uncertainty amongst shops. Since the March orders to shelter-in-place and the resulting significant drop in miles driven, the industry has adapted the supply chain to adjust for the lack of demand. 

Click here to view the latest report from IMR research to see what independent repair shops are experiencing.

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