In the podcast, Jim also talks about three significant learning experiences during his career, centered around customer service, handling team members and marketing, and how he’s incorporated these lessons into his own business.
This bi-monthly podcast offers candid, one-on-one conversations between Babcox Media CEO Bill Babcox and notable figures in the automotive aftermarket, sharing their experiences and life lessons as they have traveled the aftermarket.
Franco credits a lot of his industry success to his parents and other role models who helped him get to where he is today, leading one of the aftermarket’s leading software companies.