Do you know your vehicle parts? This video is presented by The Group Training Academy.
How efficient AND productive is your shop? This ASE C1 test prep video is sponsored by The Group Training Academy.
Effective shop operations requires communication between all parties. This video is sponsored by The Group Training Academy.
Your job isn’t only to manage customers but also the shop’s schedule. This video is courtesy of the Group Training Academy.
Your customers may not realize what service their vehicle needs. This video is presented by The Group Training Academy.
Get more than just contact information – can you identify the vehicle? This video presented by The Group Training Academy.
The customer interview sets the stage for success or failure. This video is sponsored by The Group Training Academy.
Knowing your customer means more than just name and vehicle. This video is sponsored by the Group Training Academy.
Looking professional is a key to success. This video is presented by The Group Training Academy.
The first encounter you have with a client can be a lasting on. This video is presented by The Group Training Academy.
Everyone talks, but can you communicate? This video is presented by The Group Training Academy.
How you talk to your customers matters. This video is presented by The Group Training Academy.
