Winter tires are designed to deliver safety for drivers in wintry weather conditions. EV drivers expect nothing less.
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.
Greater trust means more customers will be open to coming back and the relationships become a little more personal.
Why is it when you need to remove a center console, jellified soda residue is holding it in place tighter than the screws?
Consumers have demanded safe and environmentally friendly vehicles – they also want cheap repairs. It’s hard to have both.
Surveys have shown that 30-50% of drivers have no clue what the TPMS warning light in their vehicles means.
Telematics has become an essential tool for commercial and government fleets, as well as for John and Sue Public.
The research was commissioned by ASE with the online survey conducted by b4 Branding, an independent research firm.
Touring tires are popular, but aren’t simply a catch-all for any vehicle from passenger cars to SUVs, say experts.
Even the most mild-mannered driver may be extreme. This video is sponsored by The Group Training Academy.
This is the perfect time to talk to your customers about reman parts.
Are customers watching their vehicles being repaired? If so, are you comfortable with what they’re seeing?
