Mobile and ID scan technologies, now widely used in online banking, could help dealers during online transactions.
With ADAS features becoming standard equipment on new vehicles, techs might need to explain their usage to customers.
If you search the term “mechanic” you get an interesting idea on how different cultures value repair professionals.
May DRIVE Spotlight Shop builds and maintains custom and classic hot rods.
Time is money – use the best parts for the repair the first time. This video is presented by The Group Training Academy.
Smith’s Service Center recognizes the importance of relationships to its suppliers and its customers.
Customer appreciation comes in many forms, but it’s sweet when you get it right.
Code B10D004 will indicate a coolant circulation pump failure.
Here are a few commonly overlooked issues that could be triggering a warning light and worrying your customers.
Failure to understand your service advisor’s role as “front man,” will create chaos in your shop.
‘Carbage’ is a real thing and brings potential hazards to your employees and your shop equipment.
Busy owner says success takes a positive attitude and the ability to be coached.
