Control Arms Often Unappreciated Safety Components

Doing the repair job right will enhance customers overall satisfaction and safety. Sponsored by The Group Training Academy.

Auto Pros Visit STR Automotive, Mooresville, NC

The Auto Pros on the Road team goes on location in shops across the USA. This episode is sponsored by Autolite.

Understanding Critical Relationship Between Toe and Tie Rod

Be sure your techs know proper alignment procedures. This video is presented by the Group Training Academy.

Customer Service Should Be Be Your Shop’s Top Goal

Getting the job started right starts with a sincere greeting.

Easing Customers’ Pain With Regular Vehicle Maintenance

Keeping vehicles properly maintained can help stretch those gallons further on summer road trips.

AAPEX Opens Nominations For Service And Repair Awards

The awards will honor service and repair professionals who have performed above and beyond in 2022.

Simple Fixes For Bad Battery Connections

Sometimes the obvious cause of a vehicle complaint isn’t the right one. Your diagnostic skills are key.

Teamwork, Dream Work and Shopping For Great Employees

Holly Weller tells her side of the success story that is Auto Fix in Henning, MN. This podcast is sponsored by AAPEX.

Five Keys To Setting Your Customer’s Next Appointment

Your dentist does it. Offer the convenience of setting the next appointment before your customer leaves.

DRIVE Salutes JAR Performance, McPherson, KS

The June DRIVE Spotlight shop has worked hard to build a shop full of honest mechanics who do trustworthy work.

Good Communication with Automotive Shop Customers Is a Two-Way Conversation

Using time wisely and keeping communication open helps improve your customer’s experience.

Making Sense Of Mazda’s IActivsense ADAS Technology

Mazda’s ADAS technologies use radar, cameras and lasers to identify objects and hazards and help drivers be safer.