Contactless Payments Help Shops, Customers Interact Indirectly

The use of contactless payments has grown over 150% since March of 2020.

Why Engine Coolant Replacement May Be Necessary, Not Optional

Look at the condition of the additive package and the freezing point to justify coolant replacement.

Your Customer’s TPMS Light Is On – Can You Reliably Turn It Off?

Keep customers coming back for the next round of service – not to deal with an annoying TPMS light.

Mitchell 1 Enhances Manager SE Shop Management Program

New enhancements have been added to increase automotive fleet integration.

VIDEO: Can You Calculate How Much Comebacks Really Cost?

Choosing cheaper parts will likely cost you in the long run. This video is sponsored by the Group Training Academy.

S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches

Contactless payments can make your customers comfortable – and make your finances more secure.

Close Encounters – Making Contact Is The First Giant Leap

Digital vehicle inspections can be a powerful customer service tool for your shop.

Answering The Phone: Don’t Give Your Customers The Runaround

Is your team equipped so they don’t have to put a customer on hold or transfer them to someone else?

S.O.S. Podcast – Make It Easier To Get Paid For Your Services

Technology has changed the way you can request and accept payment. This episode is presented by 360 Payments.

VIDEO: Texting Customers, Managing Expectations

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

Cell Phones and Bad Customer Behavior

An educated customer is a good thing, but access to wrong information can make some people less trusting.

Video: Digital Inspections – The Key to Communicating

DVIs provide your customers with full transparency to repairs needed. This video is sponsored by BOLT ON TECHNOLOGY.