Is That Timing Chain Guide Made Of Plastic – And Why?

To call some timing chain guides plastic is not accurate. They’re really highly engineered resins and structural fibers.

Why Are Cars So Expensive to Fix?

Consumers have demanded safe and environmentally friendly vehicles – they also want cheap repairs. It’s hard to have both.

Training Corner: Tesla’s Air Ride System

Tesla’s “smart” air suspension uses GPS information and vehicle speed to adjust suspension ride height.

Understanding Today’s Timing Components

The electronics that control crank and camshaft timing sensors mean alignment of the timing chain must be perfect.

Vehicle Care RockStars Unveiled at AAPEX 2022 

New program will honor vehicle care professionals held in the highest esteem for their industry accomplishments.

Do You Need More Customers – Or Better Ones?

Knowing the profile of your prime customer will go a long way toward a successful, profitable shop environment. 

2022 Auto Value/Bumper To Bumper Tech of the Year Candidates

The 2022 Auto Value and Bumper to Bumper Technician of the Year winner will be announced in Las Vegas during AAPEX. 

Preparing For the Business Storm Approaching Your Shop

Will you be caught unprepared when the free car count comes to an end?

Preventive Maintenance Tips To Avoid Coolant Hose Failure

Determining a worn-out hose isn’t as simple as it used to be. This video is presented by The Group Training Academy.

Getting In The Car When The Keys Won’t Work

What do you do if the keyless entry remote won’t unlock the doors or start your customer’s VW?

How To Build Customers For Life

Learn how to create opportunities for 2nd, 3rd and 4th visits from multi-generational customers.

Shop Profile – Veenstra’s Garage, Grand Rapids, MI

Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked.