Run-Flat Tires Not Always Easy To Sell

Consumers who value peace of mind and security with a balance of ride comfort, may find run-flats right for them.

CarMD Releases Annual ‘Check Engine Light’ Data

CarMD publishes this report annually to bring awareness about the importance of check engine light health.

Maine Shop Profile – CW Repair, Pittston, ME

For this Auto Value Certified Service Center in Pittston, ME, ‘Service is the difference’ and empathy is key.

DRIVE Salutes K-O Auto, Ronan, MT

Dedicated team is focused on giving caring and complete service to every customer.

Understanding Key Programming Opportunities And Challenges

Key programming used to be a job for a locksmith or specialist, but the market is changing and you can offer this service.

Answer Customer Ride Control Questions By Thinking Like Them

Presenting your customer with inspection results and benefits of replacement will help sell the job.

Desire To Make A Difference Creates Dynamic Developments

Brakes for Breasts has raised more than $1.5 million to support Cleveland Clinic’s Breast Cancer Vaccine research.

VW Passat/Golf, Audi A3 Transmission Oil Change Procedures

In this video, VAICO experts explain the service requirements of a 2012 VW Passat 2.0L TDI.

Never Overvalue The Importance Of Loyalty and Leadership

Loyalty is the key to customer retention and employee satisfaction, and is a true example of leadership skills.

Boulder, Colorado Shop Profile – Pellman’s Automotive

Customer service is the bedrock of the business – team works hard to make sure customers are satisfied.

Do Customers Know Their Suspensions Have Failed? (Video)

Suspensions degrade so slowly drivers often don’t notice. This video is presented by The Group Training Academy.

What Techs Can Learn From Inspecting Tie Rod Ends

Tie rod ends are key safety components. This video is presented by The Group Training Academy.