Lessons Learned by Being Back – The Last Word

This year’s AAPEX was unique for attendees and exhibitors – and that’s not necessarily a bad thing.

Replacement Parts Quality Is Better Than Ever – Fact

Despite what some people may believe, high-quality replacement parts are more commonly available than ever.

Parting Thoughts

One of my favorite aspects of the job has been learning about the best practices of shops around the country.

How Are You Helping Your Customer?

The way we shop and the way we consume is evolving. We live in a world where convenience is king. The automotive repair sector isn’t immune from this evolution, says Kristen Criswell, editor of Shop Owner magazine.