There are many steps you can take to make it harder for hackers to hit you, but nothing is impenetrable.
The shop’s mission and vision statements serve as daily reminders for the right way to do business.
This Confidence Plus Certified Service Center sets a high bar for customer service.
Owner Dave Bloom, who has been in business for more than 30 years, emphasizes that he’s blessed to have a great team.
Grow your business by providing the right tools for success.
Do you have a business plan? And if so, do you still use it? This video is sponsored by the MyPlace4Parts Garage Studio.
Putting all of these elements together – consistently – can make the difference between a one-time customer and a customer for life.
John Kish admits he’s been a “car nut” since he was a teenager. But he never was nuts about winter in Pennsylvania. So in 2015, it made all the sense in the world for him to relocate to Fort Myers, Florida, where he purchased Pam’s Motor City Tire and Auto Center.
Just like anything else in this industry and in life – building a winning shop culture takes time and effort, in addition to strategy. Good thing no one in the auto repair industry is afraid of a little hard work!
Former Apple CEO, Steve Jobs, said, “People with passion can change the world.” A bold statement for sure, but perhaps you’re not looking to change the world. Perhaps you’re just looking to create a more successful automotive repair business. Then, does passion really matter? In short, yes – and quite a bit at that.
The term “leadership” is tossed around often in every industry. Everyone is looking for a way to build the better mousetrap and find the miraculous revelation that will propel us to the next level of leadership stardom.
