What ‘Family-Owned and Operated’ Really Entails

Having family as a part of your business creates a whole new dynamic that most people can’t comprehend.

How Many Holes Are In Your Management Bucket?

Being super busy isn’t always a recipe for super success. Make every car count.

Finding The Techs You Want, Keeping The Ones You Need

Finding great employees is critical, but even more important? Keeping the great ones you already have.

How Great Employees Help Maximize Shop Professionalism

In this SOS podcast episode, Roy Niemi explains that solid hiring can be complicated.

Why Is NHTSA Involved With RTR?

An opinion is one thing, but will NHTSA handle technicians filing complaints about being locked out of a vehicle?

If You Can Dream It, You Can Do It

In the case of shop succession, you never know when tomorrow will come. Do this today to set yourself up right.

Do You Treasure What’s REALLY Important?

We take measures each day to protect what we think is important. But is something really valuable at risk?

How Effective Are Non-Competes?

A non-compete agreement may help shop owners keep employees from leaving, but they can be a double-edged sword.

How Networking Can Directly Increase Your Profits

Sometimes the key to success is talking to fellow shop owners.

Making The Decision To Move

It can be daunting for any business owner to contemplate moving to a new location. Here are aspects to be considered.

Simple Strategies To Overcome The Tech Shortage

Apply your best problem-solving abilities to a talent shortage and you may find you don’t have one any more.

Road Usage Taxes and Right To Repair

If gas taxes fall with advent of EVs, how will road projects be funded? The future isn’t clear but change is out there.