Lowell, Ark., shop serves the Ozarks’ automotive population with a bit of European precision.
For owner Ken Elzinga, his main goal is to build trust and create long-term relationships.
A strategy of positive teamwork drove owner Doug Leitzke to imagine his ideal facility and make it a reality.
Bob Stout continues to look at his business with a fresh approach to marketing and management.
With some corporate experience under his belt, Pete McNeil felt he might be able to help get the business back on its feet.
One of my favorite aspects of the job has been learning about the best practices of shops around the country.
Kameron Butcher, owner of Lynn Wood Service Center in Utah, is carrying on the family tradition.
Auto Value has been part of the Union Street Automotive family from the very beginning.
Things are not always easy in this industry, and Frank Leutz has overcome many of the same difficulties we all experience.
Every aspect of the business is geared toward conveying professionalism.
Empire Auto Care is part of the Bumper to Bumper Certified Service Center (CSC) network.
This Confidence Plus Certified Service Center sets a high bar for customer service.
