Winter misfires may be incorrectly diagnosed as unrelated issues – check the fuel first.
What’s your approach to check engine light diagnosis? It’s your routine that defines your success.
ADAS, ABS and electric parking brake systems are adding new complexity to the common pad and rotor replacement.
New report reveals demand for new technicians nearly doubled since 2020.
Look at the condition of the additive package and the freezing point to justify coolant replacement.
Where can you turn for the latest, most comprehensive training resources? The answer may be closer than you think.
Investing in a training system will help you keep your technicians current. This training might include diagnostics, automobile restoration, engine performance, steering and suspension, etc. It’s also imperative that you equip your technicians with the skills they need to effectively communicate with their team.
If an owner doesn’t take the time to train employees, to teach them the processes used in the shop, and to explain the benchmarks, they cannot expect the employee to deliver on these expectations. Training for new employees is a good start, but it’s far from the whole picture. Does the rest of the team understand your expectations? Do they know who is responsible for holding other techs accountable? Are they incentivized for meeting and exceeding expectations?
