Presenting your customer with inspection results and benefits of replacement will help sell the job.
Are customers watching their vehicles being repaired? If so, are you comfortable with what they’re seeing?
Today’s cooling system is more complicated than many people understand. This webinar will answer questions.
Tie rod ends are key safety components. This video is presented by The Group Training Academy.
Doing the repair job right will enhance customers overall satisfaction and safety. Sponsored by The Group Training Academy.
Be sure your techs know proper alignment procedures. This video is presented by the Group Training Academy.
New ADAS features mean glass tolerances and its relationships with components be correct for proper function.
Hydraulic suspension bushings were developed in response to specific customer desires: quieter and better-handling vehicles.
If an O2 sensor reads wrong or is borderline, it should be replaced regardless of its age or mileage.
With ADAS features becoming standard equipment on new vehicles, techs might need to explain their usage to customers.
With both management and technical content, this issue is available to read or download at no charge.
