Video: Retaining Customers

It is more expensive to find new customers than to keep existing ones. Here are a few tips to get your customers coming back in to your shop.

It is more expensive to find new customers than to keep existing ones. Here are a few tips to get your customers coming back in to your shop.

You May Also Like

Understanding Stretch Shrink Belts

Stretch belts need shrinkage. This video is sponsored by Auto Value and Bumper to Bumper.

Some of our older viewers may remember a toy called Shrinky Dinks. This was a toy where you colored on a plastic sheet, and then you would cut it out and put it in the oven and it would shrink. So something that was four inches went down to maybe two inches or the size of a key chain.

When Is A Marketing Firm Right For Your Shop?

These steps can help you hire the right marketing team to build business.

How Winter Tires Exemplify the Cost of Confidence

Tire professionals focus on why the product they’re selling is worth the investment.

Brian Pierce: ‘My People are My Biggest Motivator’

Manager of 16 Black’s Tire stores, Brian Pierce has been commended on his dedication to his customers.

Can You Tell What The Marketing Messages Mean?

Certain messages mean certain things – or not. When selecting automotive components, do your homework.

Other Posts
ShopOwner’s February Digital Edition Available Now

ShopOwner includes valuable business management and technical editorial content.

Mass Air Flow Sensor Cleaners

Andrew Markel talks air flow sensors in this video sponsored by Auto Value and Bumper to Bumper.

The Advantages of Selling Specialized Automotive Services

Specialization can set your business apart and meet specific customer needs.

Litens Pulleys: You’ll Be Surprised at What’s in the Box

What you get in the box may surprise you. This video is sponsored by Litens.